EyeMD EMR Named 2024 Best In KLAS: Ambulatory **Ophthalmology** EMR 
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It all began when a local ophthalmologist asked us to help him find an EMR for his practice…
Abdiel, an entrepreneur since childhood, always had a knack for computers and building things from scratch. At the age of 13, he earned income by fixing computers and building small networks for residential and home-based businesses. At 18, he founded X-tech Data Systems, Inc. to meet the needs of businesses and used the income to finance his education.
While in college, he independently contracted with a large medical billing firm, eventually managing all IT operations. After a change in senior management led to the company’s failure, Abdiel co-founded SW FL Billing & Recovery, assisting stranded clients in transitioning to the new venture. Serving as their Chief Technology Officer, he continued offering IT services and writing software for various sectors through X-tech Data Systems.
Finding a Gap in the Ophthalmology Software Market
After recognizing a lack of viable EMR software for Ophthalmology, he began developing EyeMD EMR (more below). Simultaneously, he developed Infusatrack™, an Infusion Room Management software for Rheumatology, which was later sold to Cardinal Health. Abdiel established EyeMD EMR Healthcare Systems as a division of X-tech Data Systems in 2009 to cater to the EMR needs of ophthalmologists. He shares his technical expertise with the Ophthalmic community as part of the IHE Eye Care Team. He played a key role in making DICOM relevant for smaller ophthalmology practices by co-authoring the IHE Eye Care Core Eye Care Workflow (C-EYECARE) and the Unified Eye Care Workflow (U-EYECARE).
When Abdiel is not in the office, he’s at the helm of his boat—fishing offshore for grouper in the Gulf, mahi & swordfish in the Keys, scuba diving, and spending quality time with his family. His non-techy hobbies include flying, sailing, wakeboarding, skiing, welding, fixing things, R/C airplanes & helicopters, scalloping, and hunting. Abdiel also serves his community as a mentor, sings in the choir, and plays the trumpet for the church orchestra.
Gus, Abdiel’s right-hand man, joined EyeMD EMR in 2009 as Vice-President of Sales & Business Development. Gus and Abdiel first crossed paths at the large medical billing and recovery firm, where he served as their Client Acquisition Manager. His extensive resume includes roles such as Supervisor of Premium Accounts Receivables at PCA Health Plans, Practice Implementation Manager for a Physician Consulting Company, Office & Clinical Trials Administrator for a prestigious rheumatology practice, and an Independent Medical Practice Consultant. Gus also played a crucial role in the development and eventual sale of Infusatrack™.
When Gus is not advocating for current clients, prospective clients, and business partners, he spends time with friends and family. He serves his community by mentoring troubled teens and leading a men’s group at church. Gus also volunteers at a local physician association and a local healthcare advisory group.
Jessica joined EyeMD EMR in 2009 as our Business Manager. She oversees day-to-day operations and assists with Meaningful Use Audits. For her, it’s crucial that your practice receives all the incentives it is entitled to and avoids financial penalties.
As a managing partner of Abillifeye, an Ophthalmic-focused revenue cycle management company, the former owner of SW FL Billing & Recovery (a medical billing company), and a former Practice Manager, Jessica has experienced all the challenges your ophthalmology practice faces first-hand. She has handled everything from working in an optical shop to managing insurance audits. She provides our clients with real-world experience, not just theoretical answers.
When Jessica isn’t assisting our customers, she’s out on the water – fishing, sailing, scuba diving, and snorkeling with her family. She loves being a mom to her tech-genius son and fearless, independent daughter. Jessica believes in always setting a good example and actively serves in multiple ministries at church. Jessica also can’t live without chocolate and fast cars.
Core values serve as the foundation of our company, challenging us daily as we endeavor to live up to them.
#1 The Golden Rule – Treat Everyone with Kindness and Respect.
#2 Do the Right Thing.
#3 Prioritize the Practice and the Patient.
#4 Under Promise – Over Deliver.
#5 Listen, Consider, Then Respond.
#6 Shared Goals.
#7 Smile Through the Phone.
Why Abdiel?
At the time, Abdiel owned X-tech Data Systems, a medical information technology provider, and co-owned SW FL Billing & Recovery, a medical billing & recovery service. As a trusted partner for many medical practices, he understood the requirements of that ophthalmology practice. After researching all the available EMR software options on the market at the time, he conveyed the unwelcome news that no system could effectively meet the needs of their practice. With the medical industry in his DNA, Abdiel proposed to develop a comprehensive EMR tailored for the Ophthalmology specialty.
“As a tech provider, I identified a gap that spanned across multiple verticals at the time – software designers lacked the real-world training and experience required to create a quality product. Consequently, ‘complaint-driven development’ was standard practice. Acknowledging the necessity for an ophthalmology-focused EMR designed with a different approach, I seized the opportunity.” –Abdiel Marin
Developing Ophthalmology EMR Software
Determined to break from the norm, Abdiel committed to understanding every aspect of an ophthalmology practice before writing any code. For eight months, he immersed himself in the practice, shadowing technicians, doctors, and even scrubbing in to observe surgeries.
“It was challenging, but it made all the difference. Our expertise is evident in our product.” – Abdiel Marin
From routine visits to complex disease management, our ophthalmic EMR system is crafted to streamline your office and enhance patient care. However, we don’t rest on our laurels. We attentively listen to our clients’ feedback and continually enhance our software.
We are committed to persisting until there is nothing left to improve. This is why our customers are more likely to recommend our EMR solution to colleagues than any other vendor.